Case study 03
Charles Tyrwhitt
Social-led brand campaigns, 2021 - 2024
The relationship
Multi-year retained engagement as the brand's social and digital lead, running everything from always-on content to major partnership activations and store launches. Excluded scope: programmatic display and PPC conversion ads, handled separately by other partners.
The challenge
Build and sustain a heritage British menswear brand on social at scale. Balance always-on awareness against high-impact moments. Activate major sports partnerships in ways that translate into real engagement, not just sponsorship logos. Defend efficiency targets year on year while the budget moved with the brand's commercial cycle.
The approach
- ·Always-on content as the foundation, retargeting engaged audiences and prospecting through lookalikes
- ·Major moments amplified with concentrated paid support
- ·Partnership activations built as social-first content, not sponsorship by-product
- ·Continuous audience refinement, layering broad fashion and styling interests with retargeting and sport-led interest audiences
Selected campaign moments
Six Nations / RFU partnership
Returning activation featuring Matt Dawson, Charlie Baker and a crossover appearance from NY Jets' Quincy Williams.
3.1M reach / 7.1M impressions / 967K engagements
Regent Street store launch
Live coverage, exclusive content and event photography across the launch.
628K reach / 856K impressions / 276K engagements
Sports Book Awards
Hosted social content with Matt Dawson, including interviews with winners dressed in Charles Tyrwhitt.
717K reach / 1.4M impressions / 273K engagements
The numbers
(12 months, Aug 23 - Jul 24)
Impressions
Reach
Engagements
Video plays
CPM, £0.01 cost per video play
The trend
Year-on-year follower growth of 16K, 49K, 57K under sustained programme management. Reduced-budget second half still delivered cheaper-per-1K reach than the prior period.
